Management Integrated Policy

The management of IMH Campus, an organisation dedicated to training and technological innovation in the service of industry and the community, together with the rest of the organisation’s staff, is committed to providing its clients with a high-quality service, meeting their requirements and expectations, ensuring a user-centred approach and consideration for other stakeholders, promoting continuous improvement, encouraging the use of the Basque language and respect for linguistic diversity, ensuring environmental protection, and providing safe and healthy working conditions for everyone within its sphere of influence.

To this end, IMH Campus has prioritised, across all areas of the IMS (Quality ISO 9001, Environment ISO 14001, Occupational Health and Safety ISO 45001, University Training AUDIT programme and BIKAIN Quality Certificate in Language Management), information, communication, training, participation and consultation with all members of the organisation, as well as process-based management, risk- and opportunity-based thinking, and data-driven decision-making, with the aim of facilitating competitiveness, growth and sustainability. 

 

That is why Management is committed to:

  • To continuously improve the effectiveness of the QMS, the performance of our processes, and the satisfaction of our customers and other stakeholders.
  • To comply with the legal requirements applicable to our business and those requirements we have voluntarily undertaken.
  • To promote a culture of quality based on excellence, innovation, ethics, transparency and social responsibility.
  • Integrate risk- and opportunity-based thinking into management, anticipating deviations and promoting performance improvement.
  • Ensure the availability of resources, the development of skills and the knowledge management necessary to achieve strategic objectives.
  • Prevent pollution by making rational use of material resources, promoting energy saving and reducing waste production.
  • Eliminate hazards and reduce risks to the health and safety of all staff within the organisation.
  • Provide safe and healthy working conditions that prevent injuries and deterioration in the health of the Centre’s staff and students.
  • To safeguard the linguistic rights of staff, promoting trilingualism among our students and prioritising the use of the native and minority language of our Autonomous Community to ensure it becomes the main working language of staff.
  • To foster collaborative relationships with suppliers and partner organisations, promoting standards of quality, sustainability and shared responsibility.
  • To inform our employees, suppliers, partners and the wider community so that they understand and participate in our policies on quality, the environment, language and health and safety at work.
  • To establish, review where necessary, disseminate and ensure compliance with the centre’s objectives, using this Management Policy as a framework.
  • To consult and encourage the participation of staff and their representatives in process improvement and preventive management.
The IMH Campus Management Board is committed to supporting this management policy in order to achieve the objectives and goals in terms of Quality, Environment, Language use and Occupational Safety and Health.

 

Elgoibar, 16 January 2026

 

Management

 

IXAKA EGURBIDE LECUBE / ALAITZ BASTIDA MARTINEZ DE BUJO

 

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